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Terms & Conditions

Welcome to Trinket By Raga. By using our website www.trinketbyraga.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General Information

  • Trinket By Raga (“we,” “our,” or “us”) is an online store selling fancy/artificial jewellery such as necklaces, rings, earrings, bangles, and other accessories.

  • We do not sell original gold, silver, diamonds, or any precious/18kt jewellery. All our products are imitation/fashion jewellery meant for styling and decorative purposes.

  • By accessing our website or purchasing products, you agree to these Terms along with our Privacy Policy and Return Policy.

Products & Pricing

  • All products are described and photographed as accurately as possible. However, minor variations in color, design, or size may occur due to lighting, screen resolution, or handmade craftsmanship.

  • Prices are displayed in INR (₹) and may change without prior notice.

  • We reserve the right to update or discontinue products at any time

Orders & Payments

  • By placing an order, you confirm that the details provided (name, address, payment information) are accurate.

  • We accept payments through UPI, Net Banking, Credit/Debit Cards, and Wallets.

  • Orders are confirmed and processed only after successful payment.

Shipping & Delivery

  • We currently ship across India.

  • Estimated delivery timelines will be shown at checkout. Delays may occur due to courier issues, holidays, or unforeseen circumstances.

  • Customers will receive tracking details once the order is dispatched.

Replacement Policy (No Refunds)

  • We follow a strict NO REFUND policy.

  • Replacement is allowed only if the product received is damaged, defective, or incorrect.

  • Customers must notify us within 48 hours of delivery with valid proof (images/videos).

  • Once verified, we will arrange for a replacement of the same item or a similar product of equal value (if stock is unavailable).

  • Products are not eligible for replacement due to size, design preference, or general wear and tear.

Care Instructions & Disclaimer

  • Our jewellery is artificial/fashion jewellery and should be handled with care.

  • Avoid contact with water, perfumes, sweat, or chemicals to maintain product life.

  • We are not responsible for skin reactions, discoloration, or product damage caused by misuse or lack of care.

Intellectual Property

  • All images, product designs, content, and logos on our website belong to Trinket By Raga.

  • Unauthorized copying, reproduction, or distribution is prohibited.

Limitation of Liability

  • We are not responsible for losses, damages, or injuries resulting from the use of our products.

  • We do not claim authenticity of gold, silver, or diamonds. Our products are strictly imitation jewellery.

Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, India.

Contact Us

  • For any queries or support, please reach out to:
    📧 trinketbyraga@gmail.com

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